Call Flow

Call flow options
Clicking on the "Edit" option on the "Phone Numbers" tab enables you to choose any of the call flows below from the drop down menu:
Tue, 5 Mar, 2019 at 4:22 PM
How do I have callers in an IVR be able to dial the extension of the person they are looking for if they know it?
Its possible to play an announcement in an IVR that announces "if you know the persons extension number dial it now" while in . a standard sales-a...
Tue, 28 May, 2019 at 5:06 PM
All Calls Redirection
Select Edit Customer Details from the menu and the following line is at the foot of the dialog: If you activate this feature, most incoming calls will...
Mon, 7 Oct, 2019 at 11:27 AM